In House—the process where an organization hires its own IT service providers and pays their salary, benefits, and further training, as well as the infrastructure they oversee. This is typically an extremely costly endeavor, and often businesses that try to procure in-house IT lack the capabilities to fully service their system as well as an inability to grow.
SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee for receipt of the service. There are many different types of managed IT service offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to a service provider. In an effective managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.
Red Key Solutions is an IT solutions provider based in White Plains, N.Y. They were founded in 2002 and have a team of 15 employees. They specialize in IT strategy consulting, IT managed services, and cloud consulting to help their clients manage everything from long term strategy to getting past the little tech roadblocks that every company experiences as they grow.
ITRM is a privately-owned, award-winning, accredited IT managed service provider, providing technical solutions for all business needs. Formed in 1999, it takes a dynamic approach to delivering the best possible service and value to its customers. … Web Hosting, IaaS, Hosted Exchange, Email Security, Domain Hosting, DevOps ... Webroot, Avaya, Cisco, Citrix, Datto, Dell ... Danny Hill