What did that say about cybercriminal understanding of the average MSP? That MSP is just like every other small business organization out there — a small victim with little capacity to pay out for ransomware recovery. This mantra began to change late last year as MSPs began to be leveraged as the initial infection vector of their larger clients. The Texas ransomware attacks were the first highly publicized examples that served as the catalyst, but certainly weren't the last.
2020 has seen a steady and continued trend of continued attacks against MSPs. Unfortunately for many SMBs, they have been brought into a new reality: They are included as victims by inheritance through their use of MSPs, often through no fault of their own. These SMBs are stuck in an ultimate catch-22. As they are far too small to effectively invest in their own IT management, partnering with an MSP makes sense. Yet this partnership can be fraught with new risks, many of which the SMB sector itself doesn't fully recognize.
Key areas of focus include digital innovation and transformation; developing specific digital services applied to areas such as engineering, digital manufacturing and digital customer experience; and technology operations that span automation, infrastructure, application development and maintenance, testing and end-user services. With 16 worldwide centers devoted to applied innovation, Capgemini has established itself as an R&D leader. These facilities allow clients to experiment, develop and test technology in a highly controlled setting. Capgemini’s strategic philosophy revolves around the four key dimensions: value, risk mitigation, capability optimization and organization alignment.
Industry standards and regulations are continuously changing. Technologies are ever-evolving, and customer engagement is getting redefined every other day. The changing market trends and industry regulations have a direct impact on businesses’ day-to-day operational demands. Not having the ability to keep pace with technology only restrains the efforts that the company is making to grow. This is where a managed service provider is becoming inevitability for fast-scaling enterprises.
Thank you for shining a light on this systemic vulnerability. I don't think organizations realize that, in many ways, they inherit the security of their service providers. As another commenter noted, the RMM is overdue for radical reinvention. Security-minded MSPs may need to think about delegated access to customer environments, privileged access workstations, or other methods for remotely administering customer environments without that big fat one-to-many target that RMM represents. I think the MSP tooling ecosystem is general is problematic - MSPs design for scale and efficiency (making them an economical option for customers as opposed to hiring internally), but do I really want my password manager integrated into my RMM? Maybe not... There's a lot of market share out there waiting for MSPs that can develop real cybersecurity maturity.

The commoditization of basic managed services has compelled managed services providers to differentiate their offerings. One popular direction is managed security services. Customers increasingly demand IT security assistance from their service providers. Accordingly, services providers are developing managed security services practices or partnering with security vendors to provide cybersecurity services.

Managed service providers monitor, supervise and secure outsourced network or application procedures on behalf of the organizations that are using those services. MSPs have specialized infrastructure, human resources and industry certifications, and they provide 24/7 monitoring and provisioning of additional services for their clientèle. MSPs that provide servers and network services have massive data center facilities, which can host a number of different Web applications, private enterprise or vertical software applications, and simultaneously interconnect networks through virtual private networking to many different sourcing organizations and individuals.
The easy answer to this question is essentially any business owner. A lot of times it’s hard to rely on just one in-house IT employee. That one person is just inherently more limited in what they can provide for your business. It’s hard to find that one person who is an expert in every aspect of IT and IT services. Because there are so many moving parts, and so many aspects of keeping your business secure, having a team of experts that are dedicated to handling these issues will be more beneficial.
What's keeping Deutsche Telekom AG, Tata Consultancy Services Limited, Amazon, AT&T Inc., Accenture PLC, Hewlett-Packard, Verizon Communications Inc, Dell Technologies Inc., Rackspace Inc., IBM, Fujitsu Ltd, Cisco Systems Inc., Microsoft Corporation, Wipro Ltd., Nokia Solutions and Networks & Alcatel-Lucent SA Ahead in the Market? Benchmark yourself with the strategic moves and findings recently released by HTF MI
The Bengaluru, India company has a presence across six continents. It offers consulting and business process engineering services along with IT integration and management expertise across most major industries. Wipro’s primary focus is analytics and AI, application management, cloud and infrastructure services, digital operations and platforms and product engineering. Wipro was listed as a “Leader” on Gartner’s Magic Quadrant for Public Cloud Infrastructure Professional and Managed Service Providers 2019.
In July 1996, Millgate opened its first office in Rotherham providing IT and communication solutions for businesses in Yorkshire. Today, Millgate serves over 6000 customers nationwide with a turnover of over £50million in 2017. We can tailor your … Web Development, Backup & Recovery, CRM, Cybersecurity, Data Storage, Dynamics 365 ... Zerto, IBM, HPE, HP, Fujitsu, F-Secure ... Alasdair Jeffrey
We are an award winning IT support and strategic services company with over 16 years experience of delivering the highest standards of service to organisations across all sectors. We are ranked within the top 5 European and top 50 global managed … VoIP, Hosted Exchange, GCP, ERP, Dynamics 365, Data Storage ... Zscaler, Cisco, Citrix Silver, Dell Gold, EMC² Gold, Forcepoint ... Jonathan Broadley
The company offers extensive infrastructure management services, including next-generation data center services, intent-driven network services, and digital workplace services. The approach incorporates a cognitive intelligence platform and advanced cloud infrastructure. LTI offers solutions designed for specific vertical industries. It has partnerships with several key technology vendors, including Maximo, Microsoft, Oracle, SAP and Salesforce.
All businesses operate in a complex landscape of regulation and legal requirements. Staying on top of this and ensuring that you are compliant can be a huge headache. We can support you by ensuring you adhere to government regulations and other requirements. As IT specialists, our knowledge can help you avoid the legal, financial, and reputational risks of failing on compliance.

Chris Loehr — executive vice president of Solis Security, an incident response firm — has personally dealt with many of these MSP breaches. Speaking of GandCrab, Loehr says, "They certainly hit some MSPs in 2018, but the ransoms were relatively small: $10,000 to $25,000. In 2019, MSPs became more of a target, with increasing ransom demands and the threat actors leveraging MSP tools with greater efficiency to affect clients. GandCrab never required the MSP to pay up. It wasn't until GandCrab evolved into Sodinokibi in mid-2019 threat actors began to say: 'We ONLY want the MSP to pay. You can pay for ALL the customers or you get NOTHING at all.'"


La gestion du travail temporaire et des ressources externes est complexe pour vous, les Entreprises Utilisatrices. En effet, le processus est transversal et fait intervenir plusieurs de vos départements : Ressources Humaines, Achats, Finances et bien sûr les Services Opérationnels. Construire une vision continue et partagée du processus est donc par essence difficile et les risques sont aussi bien financiers que juridiques.

For years, cybersecurity has largely been an enterprise issue. Small and midsize businesses (SMBs) were often the targets of opportunistic attacks, but both damages and frequency were low enough for them to not cause concern for business owners. While it can be argued that cybercriminals were simply going after larger and more lucrative targets, they also misunderstood how the SMB sector itself could be a valuable target. 

Properly managing today’s complicated computer and network solutions can prevent substantial downtime and possible catastrophic financial loss. Designing the best solution to access, store, protect and share your data is what TELECO does best. We have certified network engineers and technicians with the experience to provide our customers with an optimal solution.

Vermont Systems Ltd was established in 1997 as an IT support and IT service provider. We are dedicated to helping small and medium size business owners and managers to enjoy stress free IT. We do this by delivering great computer support, solutions … VoIP, Virtualization, Server Hosting, Networking & Wi-Fi, Hyper-convergence, Email Security ... StorageCraft, Sophos, Microsoft, HP, Apple Chris Ward


Strong in-house expertise and partnerships allow NTT Data to deliver an array of highly flexible business arrangements that address consulting, managed services, outsourcing, and cloud frameworks. Big data and analytics are areas of particular expertise. The firm uses an approach called NTT DATA Technology Foresight to help businesses map out a digital strategy and unleash innovation.
We deliver IT solutions, services, support, training and exams to organisations of all sizes that require true technical expertise to meet their goals. Our comprehensive portfolio provides our customers with a competitive edge. We have a proven … Web Development, Backup & Recovery, Cybersecurity, DaaS, Data Storage, Email Security ... VMware Enterprise, Citrix, Dell Gold, EMC² Gold, HP, HPE ... Simon Gammon

Vermont Systems Ltd was established in 1997 as an IT support and IT service provider. We are dedicated to helping small and medium size business owners and managers to enjoy stress free IT. We do this by delivering great computer support, solutions … VoIP, Virtualization, Server Hosting, Networking & Wi-Fi, Hyper-convergence, Email Security ... StorageCraft, Sophos, Microsoft, HP, Apple Chris Ward
Le MSP s'appuie généralement sur une solution informatique qui dans la majorité des cas, se contente de dématérialiser les processus qui existaient au format papier sans les optimiser. Ces MSP ne sont pas forcément éditeurs de la solution et dépendent donc d'un tiers pour réaliser leurs prestations. L’expertise et la valeur ajoutée sont alors réduites.
Le MSP s'appuie généralement sur une solution informatique qui dans la majorité des cas, se contente de dématérialiser les processus qui existaient au format papier sans les optimiser. Ces MSP ne sont pas forcément éditeurs de la solution et dépendent donc d'un tiers pour réaliser leurs prestations. L’expertise et la valeur ajoutée sont alors réduites.
We will first determine the exact needs for your specific company by preforming a cyber security assessment which will identify any vulnerabilities that should be addressed. Next, we customize a plan and suggest the specific tools, managed IT services, and support that will keep your cyber security up-to-date. Our on-going consulting services ensure that your company is safe guarded at all times and that you have access to the most recent and relevant features available to you. Our 24/7 support is available to make sure every threat is addressed and eliminated in a timely manner.

At NexusTek, we have teams of IT consultants willing and ready to work with you at a moment’s notice. Using our deep knowledge of technology as well as our many years of experience, we will analyze your business’s current technology and provide recommendations regarding which tools and applications are best suited to enhance the technological capabilities of your business. Furthermore, we provide a strategy for how you can successfully integrate the latest technology into your business with minimal disruption. Reach out to us today so that we can get started.
Since IT products and services are the bread and butter of managed IT service providers, you can count on them to suggest you the best options in line with your business requirements and budget. Dedicated managed IT service providers are engaged in providing necessary consultancy services which are essential to understand the working and benefits of new managed IT services and operations.
Exigent Technologies was initially hired by a law firm as a security consultant, before moving on to also take on IT managed services. Exigent Technologies takes care of hardware and software renewals, handles firewalls and antivirus tools, and manages desktop rollouts, even as it also vetted a document management system and implemented a remote access system. As a result, the client has been able to stay ahead of hackers and phishing scams seeking to grab the client's privileged information.

LTI is headquartered in Mumbai, India.  A core philosophy for LTI is “Operate, To Transform.” It focuses on an organization becoming an “automation native” rather than addressing automation issues ad hoc. Operate, To Transform is a business and IT framework that allows organizations to pivot quickly and maintain a continuous business transformation function. This approach incorporates a 4D model that extends across four dimensions: operations, landscape, business process KPIs & end user personas.


Razorblue will make sure your IT investments add value to your business. We’re an industry-leading IT company based in the heart of North Yorkshire, with offices in Leeds, Wynyard and London. We specialise in consultancy, managed IT services, … Web Development, Backup & Recovery, Bare Metal, Colocation, CRM, Cybersecurity ... VMware Professional, Citrix, HP, Juniper, Microsoft Gold, NetApp ... Dan Kitchen
For years, cybersecurity has largely been an enterprise issue. Small and midsize businesses (SMBs) were often the targets of opportunistic attacks, but both damages and frequency were low enough for them to not cause concern for business owners. While it can be argued that cybercriminals were simply going after larger and more lucrative targets, they also misunderstood how the SMB sector itself could be a valuable target. 
Choosing the right IT services firm is paramount. Finding the right fit means understanding what a particular company offers, how your firm’s processes fit with the vendor’s model, and ensuring that adequate quality assurance and service level agreements (SLAs) are in order. Quality and performance metrics are crucial for holding a provider accountable and ensuring you’re your organization receives the agreed upon attention and level of service.
At TELECO, we believe every company deserves world class security to protect their data from threats both inside and out. We safeguard email, network, data and applications with innovative solutions that grow and adapt with our customers progress. TELECO recognizes that IT services can vary among business types and sizes. We offer customized solutions with structured pricing and ensure information systems will continue to run securely and efficiently.
The right managed IT services for small business can help your company rest easy knowing that you have a professional team of experts to rely on for anything IT-related. If you ever find that your IT team isn’t as efficient as you would like them to be or you’re stuck having to lay off some of your IT team to make ends meet, it might be time to look into a managed IT service provider (MSP).
Cyber Duo secured a moving and storage company’s website after it was attacked. They installed firewalls to ensure the site runs well and provided ongoing monitoring to prevent future breaches. The website is running again, and the new security measures performed well in testing, demonstrating that the solution will be effective against future attacks.
Offloading Tasks: Part of the appeal of an IT services firm or MSP is offloading rote tasks and time-consuming processes. This helps an organization step away from tactical tasks — a.k.a. “keeping the lights on” — to more strategic endeavors. As a result, it’s important to ask vendors how they can help your enterprise become more strategic — and understand how they plan to make this happen.

BairesDev provided development staff augmentation for a travel technology firm. The client's platform is used by several Fortune 500 companies, and they needed competent and affordable development assistance. The client noted that the programmers assigned to their projects were consistently skilled and a good cultural fit for their in-house teams and lauded their dedication, for example, when their CEO visited the client's New Orleans offices, despite having more prominent clients.
MSPs utilize a broad range of IT expertise to resolve issues efficiently. Unlike break/fix providers, MSPs can employ the latest processes and software to proactively monitor endpoints, keeping systems up-to-date and preventing issues before they arise. Managed IT services are also available 24x7x365, allowing end users to take nights and weekends off while the MSPs do the heavy lifting on tasks and processes done after hours.
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