Now in its sixth year, the MSP50 UK annual list recognizes top performing Managed Service Providers across the United Kingdom. For the 2020 award, the entire selection process has been redesigned in order to better spotlight those MSPs who excel over several critical areas, such as support services, customer satisfaction, market growth, certifications, and innovation. All named MSPs below have a proven track record of delivering premium IT Services and cloud-based solutions in the UK.
MSPs utilize a broad range of IT expertise to resolve issues efficiently. Unlike break/fix providers, MSPs can employ the latest processes and software to proactively monitor endpoints, keeping systems up-to-date and preventing issues before they arise. Managed IT services are also available 24x7x365, allowing end users to take nights and weekends off while the MSPs do the heavy lifting on tasks and processes done after hours.
Worldwide Services offers total IT support and management for a fixed monthly price – it’s that simple. We provide all the benefits of an internal IT department for a fraction of the price. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications, and hardware.
One of TCS’s premier offerings is its specialized Customer Intelligence & Insights (CI&I) software, which is available for specific industries, including retail, banks and communications service providers. It delivers advanced analytics and was developed to integrate with the IoT. The firm’s services are designed to address complex requirements across industries and for different types of business and IT needs. This includes cloud integration, cybersecurity and emerging technologies such as blockchain.
Typically when partnering with a MSP, that organization will offer you a roadmap; this might be a one, three, or five year plan depending on your needs. This roadmap will have certain IT issues that may come up over time written into it, whether they be small issues or larger ones. That way there are no surprise expenses. With an individual IT employee, this luxury isn’t there. For instance you may at some point need to replace an entire server, which is a huge expense for your company. With a MSP, your roadmap will have a solution for this built into it. This is going to eliminate a lot of stress, headaches, and budget stretching on your part. All while saving you from the downtime that prevents you from running your business effectively, efficiently, and productively.

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Rackspace acquired Datapipe and incorporated it into its operations in November 2017. It has built a framework of professional and managed IT services revolving around several key industries, including: healthcare, pharmaceuticals, finance and media. Rackspace specializes in solutions by industry as well as by the type of business and IT challenge. These fit within domain expertise in e-commerce, database management, business intelligence and other areas. The company has established key partnerships with several key technology companies. These include: Alibaba Cloud, AWS, Google Cloud Platform, Microsoft, Oracle, Salesforce and SAP.
Moreover, Management of every individual along with their respective work can also be quite time-consuming. This is the most common reason why businesses opt for managed IT services from competent firms. There are dedicated companies and firms which are engaged in providing managed IT services that businesses can adopt for better efficiency and workflow.
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La gestion du travail temporaire et des ressources externes est complexe pour vous, les Entreprises Utilisatrices. En effet, le processus est transversal et fait intervenir plusieurs de vos départements : Ressources Humaines, Achats, Finances et bien sûr les Services Opérationnels. Construire une vision continue et partagée du processus est donc par essence difficile et les risques sont aussi bien financiers que juridiques.
Choosing the right IT services firm is paramount. Finding the right fit means understanding what a particular company offers, how your firm’s processes fit with the vendor’s model, and ensuring that adequate quality assurance and service level agreements (SLAs) are in order. Quality and performance metrics are crucial for holding a provider accountable and ensuring you’re your organization receives the agreed upon attention and level of service.

SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
Thought Leadership: These firms typically offer thought leadership as well as labs and innovation centers that allow a business to gain access to expertise and resources that might otherwise be unavailable. This might include knowledge of Internet of Things (IoT) systems, AI and machine learning, robotics, and a more integrated digital framework that supports innovation and change. If your organization is looking to harness the full power of digital technology, it’s vital to understand how a services firm can guide you along the journey.

 	Freestyle IT are a specialist Technical Consultancy, delivering IT Support, Solutions and Services. For 15 years we’ve been providing customers with infrastructure solutions, which facilitate success for their business. Established in 2002 …	VoIP, Backup & Recovery, Colocation, Data Storage, Hyper-convergence, IaaS ...	WatchGuard, Aruba, Cisco Select, Citrix Silver, Dell Gold, EMC² Gold ...	Warwick Everett 

We work with IT professionals in medium and large organisations, who have problems achieving the level of IT service they desire. We provide proven IT solutions and services, which enable them to deliver a reliable IT service to their organisation … Virtualization, Azure, Backup & Recovery, Cybersecurity, DaaS, Data Storage ... VMware Enterprise, Kaspersky Gold, Intel Platinum, HPE Silver, HP Platinum, Fujitsu ... Aidan Groom
Conceir Technology Group’s managed IT services can assist companies in eliminating technology-based issues. Conceir Technology Group provides multiple IT services to help companies improve efficiency and deliver the peace of mind that goes hand-in-hand with optimum uptime. They also allow businesses to be in a place where the technical problems are not going to stand in the way of profitability for the company. These services are provided on a flat-rate, easy-to-budget plan, based on the needs
Thank you for shining a light on this systemic vulnerability. I don't think organizations realize that, in many ways, they inherit the security of their service providers. As another commenter noted, the RMM is overdue for radical reinvention. Security-minded MSPs may need to think about delegated access to customer environments, privileged access workstations, or other methods for remotely administering customer environments without that big fat one-to-many target that RMM represents. I think the MSP tooling ecosystem is general is problematic - MSPs design for scale and efficiency (making them an economical option for customers as opposed to hiring internally), but do I really want my password manager integrated into my RMM? Maybe not... There's a lot of market share out there waiting for MSPs that can develop real cybersecurity maturity.

Exigent Technologies was initially hired by a law firm as a security consultant, before moving on to also take on IT managed services. Exigent Technologies takes care of hardware and software renewals, handles firewalls and antivirus tools, and manages desktop rollouts, even as it also vetted a document management system and implemented a remote access system. As a result, the client has been able to stay ahead of hackers and phishing scams seeking to grab the client's privileged information.
MSPs utilize a broad range of IT expertise to resolve issues efficiently. Unlike break/fix providers, MSPs can employ the latest processes and software to proactively monitor endpoints, keeping systems up-to-date and preventing issues before they arise. Managed IT services are also available 24x7x365, allowing end users to take nights and weekends off while the MSPs do the heavy lifting on tasks and processes done after hours.
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