Cinter Unison Networks is a business solution hub based in Cincinnati with five other locations. Founded in 2013, their team of about 10 employees works with clients across industries such as financial services, information technology, manufacturing, and telecommunications. They specialize in IT managed services, IT strategy consulting, and cybersecurity.


Marlabs Inc is a digital firm that has offices in Piscataway, N.J., and Bangalore, India. Founded in 1996, Marlabs Inc's team of over 1,500 employees has over two decades of experience in CRM consulting, SI and big data consulting, and SI. The firm primarily works with mid-market and larger clients from the education, financial services, and health care industries. 

BairesDev provided development staff augmentation for a travel technology firm. The client's platform is used by several Fortune 500 companies, and they needed competent and affordable development assistance. The client noted that the programmers assigned to their projects were consistently skilled and a good cultural fit for their in-house teams and lauded their dedication, for example, when their CEO visited the client's New Orleans offices, despite having more prominent clients.
Our company (Established in 1999, originating from Strawberry Hill, London) provides IT Solutions and Services for SME and Midmarket clients. We have multiple competencies and high level accreditations with Microsoft, HP Enterprise, VMware and Veeam.… Virtualization, Backup & Recovery, Colocation, Cybersecurity, DaaS, Data Storage ... VMware Enterprise, Cisco, Citrix Silver, EMC², HP Gold, HPE Gold ... Alex Brown
Miles Technologies is an IT and software firm founded in 1997 and headquartered in Moorestown, N.J. With an additional office in Philadelphia, they operate with a team of over 300 employees to provide various services, including custom software development, mobile app development, and cloud consulting and SI. Their clientele consists of small, midmarket, and enterprise companies within the business, financial, or health care industries. 
Founded in 2008, Cogneesol is a business process management, technology, and digital transformation company. Located in New York, they have a team of about 350 employees that offers nonvoice BPO services, finance and accounting outsourcing, and IT managed services. They primarily serve midmarket businesses in the business and financial services, and health care and medical services.
Frontier Technology is a premier systems integrator and enterprise cloud computing provider specialising in bespoke IT infrastructure, data management, business continuity and access solutions. Based in the UK, we design and implement IT solutions … Web Hosting, Colocation, Cybersecurity, DaaS, Data Storage, Email Security ... Zerto, Ivanti, Huawei, HPE, Forcepoint, EMC² ... Edwin Wong

In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee for receipt of the service. There are many different types of managed IT service offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to a service provider. In an effective managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.
Red Key Solutions modernized the network system for a construction company. They installed a new server and back-up server, as well as a more powerful firewall and a new wireless system. After the upgrade, they continued to provide the client with IT support as needed. The client was very happy with the modernization, and reported that their network was much faster and more reliable. 
Infopulse is a digital software company based in Kyiv, Ukraine with additional offices in Israel, Germany, France, and the U.S. Since 1991, their team of more than 1,000 employees offers custom software development, web development, IT strategy consulting, mobile development and app testing services. They usually work with mid-sized clients in the information technology industry.
If your IT staff is starting to get stretched too thin because of one too many early morning IT emergencies, it might be time to look outside your organization for a solution to your IT woes. Instead of dealing with increased downtime on projects that lead to lower productivity across the organization (other departments can’t work if a part of the network is unavailable), you can remove the stress and potential for problems with an MSP. 
Chris Loehr — executive vice president of Solis Security, an incident response firm — has personally dealt with many of these MSP breaches. Speaking of GandCrab, Loehr says, "They certainly hit some MSPs in 2018, but the ransoms were relatively small: $10,000 to $25,000. In 2019, MSPs became more of a target, with increasing ransom demands and the threat actors leveraging MSP tools with greater efficiency to affect clients. GandCrab never required the MSP to pay up. It wasn't until GandCrab evolved into Sodinokibi in mid-2019 threat actors began to say: 'We ONLY want the MSP to pay. You can pay for ALL the customers or you get NOTHING at all.'"
Delivering effective and reliable IT solutions and support to businesses throughout the UK for 32 Years. Successful businesses demand stable, efficient, technically sound and well supported IT … VoIP, Backup & Recovery, CRM, Cybersecurity, Data Storage, Dynamics 365 ... VMware Enterprise, Veeam Silver, Sophos Gold, Nimble Storage, Microsoft Gold, HPE ... Matt Kingsley-Williams

If your IT staff is starting to get stretched too thin because of one too many early morning IT emergencies, it might be time to look outside your organization for a solution to your IT woes. Instead of dealing with increased downtime on projects that lead to lower productivity across the organization (other departments can’t work if a part of the network is unavailable), you can remove the stress and potential for problems with an MSP. 

Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the Managed Services Provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.[5]
DataArt is a software engineering firm in München, Germany; Zug, Switzerland; London, England; and New York. Founded in 1997, they have about 3,000 employees that serve mainly midmarket and small-business clients in the financial, healthcare, and IT sectors. Services include custom software development, enterprise app modernization, and UI/UX design.
Region Included are: North America (Covered in Chapter 7 and 14), United States, Canada, Mexico, Europe (Covered in Chapter 8 and 14), Germany, UK, France, Italy, Spain, Russia, Others, Asia-Pacific (Covered in Chapter 9 and 14), China, Japan, South Korea, Australia, India, Southeast Asia, Others, Middle East and Africa (Covered in Chapter 10 and 14), Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Others, South America (Covered in Chapter 11 and 14), Brazil, Argentina, Columbia, Chile & Others
This act of lowering your IT expenses for your business operations allows you to conserve your capital because you are taking advantage of a model that is subscription-based. The subscription-based model allows your business to pay only for the services you need on an annual or monthly basis, giving you more control over your IT budget. This gives you the freedom to scale back if business gets tough or ramp up if you have a big project or new IT component that needs to be implemented straight away.

For over eight years, LME Services has been providing IT support for an accounting firm. They have applied their technical expertise uniformly to their services, including server assistance, hosting, and security. LME Services rapidly responds to mitigate any technical emergencies that arise. The client particularly appreciated the team's consistent reliability. 

The evolution of MSP started in the 1990s with the emergence of application service providers (ASPs) who helped pave the way for remote support for IT infrastructure. From the initial focus of remote monitoring and management of servers and networks, the scope of an MSP's services expanded to include mobile device management, managed security, remote firewall administration and security-as-a-service, and managed print services. Around 2005, Karl W. Palachuk, Amy Luby (Founder of Managed Service Provider Services Network acquired by High Street Technology Ventures), and Erick Simpson (Managed Services Provider University) were the first advocates and the pioneers of the managed services business model.[16][17]
SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
Here at LIMA we specialise in IT services, solutions and cloud solutions; delivering fully managed infrastructure solutions encompassing server technologies, enterprise storage and network connectivity. Our solutions can be installed alongside … Virtualization, Azure, Backup & Recovery, Colocation, Cybersecurity, DaaS ... WatchGuard, Citrix Gold, HP, HPE, Microsoft Gold, NetApp Gold ... Lisa Thornton
2020 has seen a steady and continued trend of continued attacks against MSPs. Unfortunately for many SMBs, they have been brought into a new reality: They are included as victims by inheritance through their use of MSPs, often through no fault of their own. These SMBs are stuck in an ultimate catch-22. As they are far too small to effectively invest in their own IT management, partnering with an MSP makes sense. Yet this partnership can be fraught with new risks, many of which the SMB sector itself doesn't fully recognize.
Meritech is an office technology provider that offers personalized, cost-effective solutions for the management, maintenance, and enhancement of business environments. Meritech hires the best and most skilled individuals in handling, sustaining, and improving the customer experience. Meritech helps companies identify threats and opportunities within their networks in order to reduce risk, manage costs, and increase productivity
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