At NexusTek, we are a managed IT service provider who specializes in meeting the IT needs of small and medium-sized businesses. Our clients outsource their technology needs to us so that they can concentrate on their core business. By using NexusTek as your managed IT service and support provider, you can rest assured that your business will be constantly up to date with the latest relevant technological innovations. Additionally, we partner with best-in-class technology vendors to ensure that your technology hardware and software are well maintained. Furthermore, we also provide disaster recovery services and support so that your data can be readily restored in the event of a disaster.
LTI is headquartered in Mumbai, India.  A core philosophy for LTI is “Operate, To Transform.” It focuses on an organization becoming an “automation native” rather than addressing automation issues ad hoc. Operate, To Transform is a business and IT framework that allows organizations to pivot quickly and maintain a continuous business transformation function. This approach incorporates a 4D model that extends across four dimensions: operations, landscape, business process KPIs & end user personas.
HCL Technologies is based in Noida, Uttar Pradesh, India. HCL’s focus on agile and lean intersects heavily with technologies involving digitalization, analytics, cloud, IoT and automation. HCL has adopted a methodology called Mode 1-2-3. It aims to guide businesses through a process of optimizing core services, adopting next generation services, and adopting products and platforms that unleash innovation and disruption.

CCSI provides Managed IT Services that bring superior operational control as well as the latest technology to organizations across various industries. Contemporary Computer Services, Inc. (CCSI) is a dynamic managed services and integration provider that delivers quality engagement through careful discovery, planning, design, and implementation followed up by strong operational support. CCSI’s primary objective is to provide business solutions that ensure clients achieve and maintain a competitive edge
We work with IT professionals in medium and large organisations, who have problems achieving the level of IT service they desire. We provide proven IT solutions and services, which enable them to deliver a reliable IT service to their organisation … Virtualization, Azure, Backup & Recovery, Cybersecurity, DaaS, Data Storage ... VMware Enterprise, Kaspersky Gold, Intel Platinum, HPE Silver, HP Platinum, Fujitsu ... Aidan Groom
At Intercity Technology we believe in a people first approach to define and launch technology solutions. We have over 30 years’ experience in delivering services that allow you to work together, work securely and work from anywhere on a global … Virtualization, Cybersecurity, Data Storage, Dynamics 365, Hyper-convergence, IaaS ... VMware Professional, Veeam, Polycom, Juniper Select, HPE Gold, Extreme Net. Gold ... Andrew Jackson
Your business absolutely, 100%, needs data backup. Period. Even if the data is hosted on Google or Outlook servers, 1 ransomware could hinder or even end your business. With PC-Protechs Business Managed IT Services, we back up all your unique files and test backups for validity. This reduces and eliminates any catastrophic failure's effect on your business.
DataArt is a software engineering firm in München, Germany; Zug, Switzerland; London, England; and New York. Founded in 1997, they have about 3,000 employees that serve mainly midmarket and small-business clients in the financial, healthcare, and IT sectors. Services include custom software development, enterprise app modernization, and UI/UX design.
We will first determine the exact needs for your specific company by preforming a cyber security assessment which will identify any vulnerabilities that should be addressed. Next, we customize a plan and suggest the specific tools, managed IT services, and support that will keep your cyber security up-to-date. Our on-going consulting services ensure that your company is safe guarded at all times and that you have access to the most recent and relevant features available to you. Our 24/7 support is available to make sure every threat is addressed and eliminated in a timely manner.
Red Key Solutions modernized the network system for a construction company. They installed a new server and back-up server, as well as a more powerful firewall and a new wireless system. After the upgrade, they continued to provide the client with IT support as needed. The client was very happy with the modernization, and reported that their network was much faster and more reliable. 
Highlander Computing Solutions aims to improve business performance and efficiency through the provision of industry leading I.T. and Telecoms to businesses throughout the UK. Regardless of your technology platform we have trained account managers … VoIP, Azure, Backup & Recovery, CRM, Cybersecurity, Data Storage ... VMware Enterprise, IBM, Huawei, HPE Silver, HP Silver, Fujitsu ... Robert Massie
We offer more than IT support, we offer a partnership and a promise that we will work with you to improve and maintain your technology. We aren't your standard IT company who are just there to fix a problem, we are a nerdy but friendly team and … Web Hosting, GCP, Email Security, Dynamics 365, Domain Hosting, Data Storage ... Microsoft Gold, Google, Dell, ConnectWise Thomas Jeffs

The evolution of MSP started in the 1990s with the emergence of application service providers (ASPs) who helped pave the way for remote support for IT infrastructure. From the initial focus of remote monitoring and management of servers and networks, the scope of an MSP's services expanded to include mobile device management, managed security, remote firewall administration and security-as-a-service, and managed print services. Around 2005, Karl W. Palachuk, Amy Luby (Founder of Managed Service Provider Services Network acquired by High Street Technology Ventures), and Erick Simpson (Managed Services Provider University) were the first advocates and the pioneers of the managed services business model.[16][17]


Technology is required to keep your business running, but you don’t have to be the one to stay on top of finding the right IT services and product for your company. With professional IT consulting from NexusTek, you get the experience, knowledge, and guarantee that your company’s IT needs are addressed based on what is right for you. Whatever your business scenario is, you will benefit from using the IT consulting services offered by a professional, nationwide managed IT service provider.
Infosys operates 10 innovation hubs and digital studios on four continents. These allow businesses to explore digital technologies such as IoT, AI, machine learning, wearables, experimental interfaces and more. Infosys has established a broad set of partners that allow organizations to develop intellectual property (IP) and leading-edge technology solutions. Top partners include: Adobe, AWS, EMC, GE, Google, HP, IBM, Microsoft, NTT, SAP, Salesforce, ServiceNow and VMware.
CIT provide market leading IT support services, and have done for over 25 years; it’s what we do and it’s what we do well. Through our network of six offices, we provide local IT support to over 350 SME clients, but it’s how we deliver it that … Virtualization, Backup & Recovery, Cybersecurity, DaaS, Data Storage, Email Security ... Webroot, Citrix Silver, Datto Blue, Gfi, Microsoft Gold, NetApp Gold ... Colin Blumenthal
Offloading Tasks: Part of the appeal of an IT services firm or MSP is offloading rote tasks and time-consuming processes. This helps an organization step away from tactical tasks — a.k.a. “keeping the lights on” — to more strategic endeavors. As a result, it’s important to ask vendors how they can help your enterprise become more strategic — and understand how they plan to make this happen.
GCI is one of the fastest-growing Converged ICT Service Providers in the UK, providing an exceptional suite of end-to-end Managed Services designed around five integrated technology pillars: Full IT Support, Cloud, Unified Communications, Security & … VoIP, Email Security, Dynamics 365, Domain Hosting, Data Storage, DaaS ... Zerto, Fortinet Platinum, f5, EMC², Dell, Datto ... Oliver Bruffell
An MSP has the tools and experience needed to monitor your systems 24 hours a day, 7 days a week. Having the extra support of a remote IT service provider gives you a larger IT support system and helps you keep your business on track. MSPs manage critical areas of your operation which enables your business to stay ahead and curb any future cyber attackers from bringing down your IT department.

2020 has seen a steady and continued trend of continued attacks against MSPs. Unfortunately for many SMBs, they have been brought into a new reality: They are included as victims by inheritance through their use of MSPs, often through no fault of their own. These SMBs are stuck in an ultimate catch-22. As they are far too small to effectively invest in their own IT management, partnering with an MSP makes sense. Yet this partnership can be fraught with new risks, many of which the SMB sector itself doesn't fully recognize.
"The biggest thing for me is that, while I'm away from the office and working on other projects, I haven't had to worry about the network. There have been a couple of occasions where issues happened, and [TPx Communications] has been able to resolve them without my involvement, other than just being notified. As far as I'm concerned, that does everything that I want it to do." — IT Systems Manager, Audio-Visual Company

Creative People provides IT support for a tax law firm. The client needed IT support; Creative People helped them update their hardware, and they have been helping the client with their website. Additionally, they work with the client’s video conferencing system, access control system, and their legal CRM. The client has been satisfied with the company’s work, and wants to continue working with them. 
IBM has embraced an array of emerging technologies that help organizations build highly integrated and innovative technology platforms that support next-generation capabilities. It focuses heavily on AI, blockchain, IoT, cloud and advanced analytics, including machine learning. The company has taken a lead position in the development of quantum computing frameworks. Although these systems remain in a beta phase for now, IBM R&D is moving the technology from the lab to commercial viability. IBM remains a leader in IT services. It offers a broad array of platforms and services directly or through an MSP model that incorporates other leading tech vendors.
This is a great primer on MSPs, and your insight on the MSPs struggle to stay relevant in a world where the adoption of X-as-a-Service is mainstream. End customers are led to a false sense of security, often believing the protection of data and configurations are minded by the XaaS provider. That's where we see the greatest potential for MSPs to grow into - efficiently servicing the Services and devices that traditional RMMs currently don't have visibility into. The opportunity to manage a customer holistically is huge if MSPs achieve the right automation.
RSI Security is the nation’s premier cybersecurity and compliance provider dedicated to helping organizations achieve risk-management success. We work with some of the world’s leading companies, institution and governments to ensure the safety of their information and their compliance with applicable regulation. We also are a security and compliance software ISV and stay at the forefront of innovative tools to save assessment time, increase compliance and provide additional safeguard assurance. With a unique blend of software based automation and managed services, RSI Security can assist all sizes of organizations in managing IT governance, risk management and compliance efforts (GRC). RSI Security is an Approved Scanning Vendor (ASV) and Qualified Security Assessor (QSA).
IT provision supports every single function of modern business, and it’s vital to get it right in order to avoid costly, complex issues further down the line. That’s why our approach is to partner closely with you and understand your operations. We focus on streamlining, optimizing, and making your IT provision more visible. With remote monitoring, real-time analytics to keep you informed, and an expert strategy, our offer is designed to enhance what you do. Should the worst happen, our Disaster Recovery Service can get you up and running again quickly, ensuring inimal disruption and downtime for your customers.
Having a secure and properly maintained network is critical to your business operations. We provide network security that includes router and firewall configuration, managed switch installation, wireless access point deployment, as well as data and voice network cabling. Properly securing your network involves sophisticated security testing and hardening to protect your data and your user’s privacy.
Red Key Solutions is an IT solutions provider based in White Plains, N.Y. They were founded in 2002 and have a team of 15 employees. They specialize in IT strategy consulting, IT managed services, and cloud consulting to help their clients manage everything from long term strategy to getting past the little tech roadblocks that every company experiences as they grow.
What did that say about cybercriminal understanding of the average MSP? That MSP is just like every other small business organization out there — a small victim with little capacity to pay out for ransomware recovery. This mantra began to change late last year as MSPs began to be leveraged as the initial infection vector of their larger clients. The Texas ransomware attacks were the first highly publicized examples that served as the catalyst, but certainly weren't the last.
Miles Technologies is an IT and software firm founded in 1997 and headquartered in Moorestown, N.J. With an additional office in Philadelphia, they operate with a team of over 300 employees to provide various services, including custom software development, mobile app development, and cloud consulting and SI. Their clientele consists of small, midmarket, and enterprise companies within the business, financial, or health care industries. 
Chris Loehr — executive vice president of Solis Security, an incident response firm — has personally dealt with many of these MSP breaches. Speaking of GandCrab, Loehr says, "They certainly hit some MSPs in 2018, but the ransoms were relatively small: $10,000 to $25,000. In 2019, MSPs became more of a target, with increasing ransom demands and the threat actors leveraging MSP tools with greater efficiency to affect clients. GandCrab never required the MSP to pay up. It wasn't until GandCrab evolved into Sodinokibi in mid-2019 threat actors began to say: 'We ONLY want the MSP to pay. You can pay for ALL the customers or you get NOTHING at all.'"
Again, this is great for the budget conscious business owners. The upfront cost of having to purchase all of the tools needed for these services would be a huge blow to your budget. Having a MSP that you can rent (or lease) the necessary equipment and tools saves you that money. All while being able to hand off the responsibilities to an expert organization, keeping your time open to handle your normal day to day duties.

MSPs utilize a broad range of IT expertise to resolve issues efficiently. Unlike break/fix providers, MSPs can employ the latest processes and software to proactively monitor endpoints, keeping systems up-to-date and preventing issues before they arise. Managed IT services are also available 24x7x365, allowing end users to take nights and weekends off while the MSPs do the heavy lifting on tasks and processes done after hours.

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