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Choosing the right IT services firm is paramount. Finding the right fit means understanding what a particular company offers, how your firm’s processes fit with the vendor’s model, and ensuring that adequate quality assurance and service level agreements (SLAs) are in order. Quality and performance metrics are crucial for holding a provider accountable and ensuring you’re your organization receives the agreed upon attention and level of service.

You might be harboring apprehensions about the investments and worrying about the hesitance of your teams to embrace the change. You realize the costs you would save but might be pondering over the long-term implications. So the first step to the change is to be certain that your business needs the support of a managed IT services provider to help you steer your company towards growth and profitability.

LEARN MORE Remote Workforce Development Planning If your company is impacted by the coronavirus, NexusTek is here to assist in ensuring your business stays as productive as possible. LEARN MORE Who Is NexusTek? Since 1996, NexusTek has been servicing the small to medium sized business community as an outsourced IT firm focusing on technology, so you can focus on running your business. WATCH VIDEO Enable Your Users to Stay Productive from Anywhere! NexusTek Desktop as a Service provides users with a best-in-class virtual desktop environment with no capital investment or ongoing maintenance. LEARN MORE NexusTek Managed Service Plans NexusTek provides Managed IT Services to small and large organizations across the country.
SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.

Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve operations and cut expenses.[1][2] It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.[3][4]


La gestion du travail temporaire et des ressources externes est complexe pour vous, les Entreprises Utilisatrices. En effet, le processus est transversal et fait intervenir plusieurs de vos départements : Ressources Humaines, Achats, Finances et bien sûr les Services Opérationnels. Construire une vision continue et partagée du processus est donc par essence difficile et les risques sont aussi bien financiers que juridiques.
Thank you for shining a light on this systemic vulnerability. I don't think organizations realize that, in many ways, they inherit the security of their service providers. As another commenter noted, the RMM is overdue for radical reinvention. Security-minded MSPs may need to think about delegated access to customer environments, privileged access workstations, or other methods for remotely administering customer environments without that big fat one-to-many target that RMM represents. I think the MSP tooling ecosystem is general is problematic - MSPs design for scale and efficiency (making them an economical option for customers as opposed to hiring internally), but do I really want my password manager integrated into my RMM? Maybe not... There's a lot of market share out there waiting for MSPs that can develop real cybersecurity maturity.
As a Managed IT Services Provider, we offer 24/7 business IT support and services to customers with global presence from our Nottingham, Sheffield and London offices. We are an award winning, rising star in the mid-market Managed Service Provider (… VoIP, Hosted Exchange, Email Security, Data Storage, DaaS, Cybersecurity ... Veeam, Cisco Premier, Datto, HPE, Meraki, Microsoft Gold ... Steve Robinson

This is an opportunity for you to get to know our team and our process on an even deeper level. We will provide you with introductions to our “4 Support Pillars”, our support team and support plan, as well as give you our Business Technology Roadmap. With all of this, plus an overview of the onboarding process, you will have a thorough understanding of the benefits you get from partnering with Valeo Networks
Remote IT service providers can save you on IT costs such as licensing, training, as well as emergency repairs, which all add up in the short and long term. In essence, when you hire an MSP, you know that they have already made the investments in IT infrastructure, meaning that they assume all of the risks, so you don’t have to. This allows your in-house IT team costs to be more predictable. 

Your business competes in a tough global marketplace, no matter the sector in which you operate. That means that you need to concentrate on core business, developing your customer base, and differentiate your offer to succeed. And with all that on the agenda, there’s a vital component – effective IT support that can keep your day-to-day operations running smoothly and drive your business forward by enabling efficiency and great service. More and more businesses are discovering the benefits of opting for managed services in IT, where these functions are handled by an experienced team who can proactively manage technology provision, troubleshoot any risks seamlessly, and suggest improvements along the way.


Industry standards and regulations are continuously changing. Technologies are ever-evolving, and customer engagement is getting redefined every other day. The changing market trends and industry regulations have a direct impact on businesses’ day-to-day operational demands. Not having the ability to keep pace with technology only restrains the efforts that the company is making to grow. This is where a managed service provider is becoming inevitability for fast-scaling enterprises.
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