Dans le domaine des ressources externes, le terme Managed Service Provider ou MSP est surtout utilisé par le monde anglosaxon pour le recours aux forces supplétives telles que le travail temporaire, les freelances, les consultants… Il correspond à un segment segment spécifique des offres d’externalisation : une société assume la gestion administrative de la main d’oeuvre temporaire pour l’Entreprise Utilisatrice.
In the information technology area, the most common managed services appear to evolve around connectivity and bandwidth, network monitoring, security,[21] virtualization, and disaster recovery.[7] Beyond traditional application and infrastructure management, managed services may also include storage, desktop and communications, mobility, help desk, and technical support. In general, common managed services include the following applications.
wekos is a provider of cloud-enabled and managed infrastructure solutions with an experienced network management team that provides centralized, enterprise-wide network and device management and monitoring, ensuring that the business's infrastructure is operating smoothly. Their portfolio of services covers a wide range of technologies, including managed telephony, managed private and public cloud, managed infrastructure, managed datacenter, and many others
For years, cybersecurity has largely been an enterprise issue. Small and midsize businesses (SMBs) were often the targets of opportunistic attacks, but both damages and frequency were low enough for them to not cause concern for business owners. While it can be argued that cybercriminals were simply going after larger and more lucrative targets, they also misunderstood how the SMB sector itself could be a valuable target. 
We help our clients to get the best out of technology – implementing, managing and supporting secure, resilient, flexible IT solutions. We work with small and mid-sized organisations, providing them with strategic IT input, proactive management, … Virtualization, Office 365, Networking & Wi-Fi, Managed IT, IT Consulting, Data Storage ... VMware, Veeam Silver, Microsoft Gold, Citrix Silver, Apple Rob May
The Plano, Texas-based firm is a relatively new player in the services space. It was formed in 2017 following the merger of CSC and HPE’s Enterprise Services division. The company offers end-to-end IT services and managed services in over 70 countries. The focus is heavily on integrating the cloud, analytics and mobility to unleash innovation and change.

A growing business may require you to delegate more IT tasks to your lower-level IT associates, but that might not be the best solution if you’re wanting the finished tasks to be of equal to better quality than you would personally perform. Instead of giving these employees an opportunity to fully focus on their most relevant or primary tasks, they end up reverting into roles that they don’t want to fill. If you want your employees to benefit from better time management and become more efficient, you should rely on a remote IT services provider who can take care of all your IT requirements. 
Red Key Solutions modernized the network system for a construction company. They installed a new server and back-up server, as well as a more powerful firewall and a new wireless system. After the upgrade, they continued to provide the client with IT support as needed. The client was very happy with the modernization, and reported that their network was much faster and more reliable. 
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An MSP allows your team to focus on innovation and research instead of the mundane trench work that IT teams constantly get stuck in. Instead of having your in-house IT team manage your network updates, patches, support requests, and alerts, you can leave that to your MSP to carry out. It is because of these benefits that MSPs have grown increasingly more popular with businesses, with the market estimated to be worth $296 billion by 2023.
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What’s the cost of not having disaster recovery services? Technology failures happen and just like a natural disaster, you must have a continuity plan. Your data needs to be properly backed up—both on premise at your place of business and off-site in a cloud environment. Additionally, you’ll need to test backups regularly. Our team will help you architect the right backup solution, implement it properly with monitoring and notifications, and resolve issues as they occur.
For businesses that need to increase productivity by doing more with less, or want to support business growth, we provide business IT services that make technology a positive asset for your organisation. Unlike many traditional resellers, we make … VoIP, Cybersecurity, DaaS, Data Storage, Email Security, Hyper-convergence ... VMware Premier, IBM, HPE Gold, HP Gold, Forcepoint, f5 Silver ... Scott Dodds
Technology is required to keep your business running, but you don’t have to be the one to stay on top of finding the right IT services and product for your company. With professional IT consulting from NexusTek, you get the experience, knowledge, and guarantee that your company’s IT needs are addressed based on what is right for you. Whatever your business scenario is, you will benefit from using the IT consulting services offered by a professional, nationwide managed IT service provider.
A growing business may require you to delegate more IT tasks to your lower-level IT associates, but that might not be the best solution if you’re wanting the finished tasks to be of equal to better quality than you would personally perform. Instead of giving these employees an opportunity to fully focus on their most relevant or primary tasks, they end up reverting into roles that they don’t want to fill. If you want your employees to benefit from better time management and become more efficient, you should rely on a remote IT services provider who can take care of all your IT requirements. 

If your company operates in the private sector, you know that how your data is stored and accessed is under great scrutiny at all times from various regulatory bodies. Regulations such as PCI DSS, HIPAA, or EI3PA govern how companies use data, complete financial reports, and more. Staying compliant with these regulations can be very costly to your business.

Instead of putting your company at risk of non-compliance, it’s much easier to outsource your IT services to an MSP to ensure that this aspect of your company is handled by competent consultants who have sweeping knowledge of compliance for a wide array of industries? MSPs also stay well-read when it comes to compliance, making sure to stay abreast of complex and ever-changing regulations so that your team doesn’t have to focus on it.
We will first determine the exact needs for your specific company by preforming a cyber security assessment which will identify any vulnerabilities that should be addressed. Next, we customize a plan and suggest the specific tools, managed IT services, and support that will keep your cyber security up-to-date. Our on-going consulting services ensure that your company is safe guarded at all times and that you have access to the most recent and relevant features available to you. Our 24/7 support is available to make sure every threat is addressed and eliminated in a timely manner.

In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee for receipt of the service. There are many different types of managed IT service offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to a service provider. In an effective managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.


CIT provide market leading IT support services, and have done for over 25 years; it’s what we do and it’s what we do well. Through our network of six offices, we provide local IT support to over 350 SME clients, but it’s how we deliver it that … Virtualization, Backup & Recovery, Cybersecurity, DaaS, Data Storage, Email Security ... Webroot, Citrix Silver, Datto Blue, Gfi, Microsoft Gold, NetApp Gold ... Colin Blumenthal
SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.

Again, this is great for the budget conscious business owners. The upfront cost of having to purchase all of the tools needed for these services would be a huge blow to your budget. Having a MSP that you can rent (or lease) the necessary equipment and tools saves you that money. All while being able to hand off the responsibilities to an expert organization, keeping your time open to handle your normal day to day duties.


Red Key Solutions modernized the network system for a construction company. They installed a new server and back-up server, as well as a more powerful firewall and a new wireless system. After the upgrade, they continued to provide the client with IT support as needed. The client was very happy with the modernization, and reported that their network was much faster and more reliable. 
There are, however, some base requirements that most MSPs will have when partnering with you and your business. They will want to make sure that your systems are up to date enough so that they are able to keep you and your business safe. For example, it will be hard to give you the service you need if you are running off of outdated computer systems. They’ll want to update these older systems and ensure that the proper toolkit can be used to keep you secure. MSPs will typically want to use specific hardware as well, installing things like their own firewalls and BDRs (backup and disaster recovery). This allows them to keep your cost down and run their services more efficiently for everyone.

An MSP allows your team to focus on innovation and research instead of the mundane trench work that IT teams constantly get stuck in. Instead of having your in-house IT team manage your network updates, patches, support requests, and alerts, you can leave that to your MSP to carry out. It is because of these benefits that MSPs have grown increasingly more popular with businesses, with the market estimated to be worth $296 billion by 2023.
La gestion du travail temporaire et des ressources externes est complexe pour vous, les Entreprises Utilisatrices. En effet, le processus est transversal et fait intervenir plusieurs de vos départements : Ressources Humaines, Achats, Finances et bien sûr les Services Opérationnels. Construire une vision continue et partagée du processus est donc par essence difficile et les risques sont aussi bien financiers que juridiques.

Typically when partnering with a MSP, that organization will offer you a roadmap; this might be a one, three, or five year plan depending on your needs. This roadmap will have certain IT issues that may come up over time written into it, whether they be small issues or larger ones. That way there are no surprise expenses. With an individual IT employee, this luxury isn’t there. For instance you may at some point need to replace an entire server, which is a huge expense for your company. With a MSP, your roadmap will have a solution for this built into it. This is going to eliminate a lot of stress, headaches, and budget stretching on your part. All while saving you from the downtime that prevents you from running your business effectively, efficiently, and productively.
However, as time progressed computer manufacturing grew to large scale, leaving the small IT dealer to focus less on manufacturing and more on break/fix. This system was time consuming, labor intensive, costly and reactive. It did not allow the technician room to grow their business or take on new clients without massive investments in labor and infrastructure.
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