What did that say about cybercriminal understanding of the average MSP? That MSP is just like every other small business organization out there — a small victim with little capacity to pay out for ransomware recovery. This mantra began to change late last year as MSPs began to be leveraged as the initial infection vector of their larger clients. The Texas ransomware attacks were the first highly publicized examples that served as the catalyst, but certainly weren't the last.
Having access to an MSP ensures that your organization will get the dynamic answers you need to solve your most complex IT problems at a moment’s notice. MSPs will also monitor, identify, and diagnose an IT issue before it escalates into a severe problem quickly, thereby reducing IT downtime and other expensive problems. By constantly monitoring your system, MSPs can catch warnings and handle them before a major problem develops, which improves productivity and keeps your network out of hot water.
BetterWorld Technology, LLC is an IT managed services provider. Located in Reston, Va., with additional offices in Chicago and Atlanta, their team of over 10 serves small and midmarket businesses in industries such as nonprofit, healthcare, and business services. Additional services include IT strategy consulting, IT staff augmentation, and cybersecurity. They were founded in 2003.
Have you ever needed to rent office space for your business? You get with a broker to find the space that you believe is right for you and pay for monthly fees to use the space. With IT infrastructure management, it’s the same idea. You are working with your MSP so that they can provide you with the tools you need to keep your IT systems safe and secure.
Le MSP s'appuie généralement sur une solution informatique qui dans la majorité des cas, se contente de dématérialiser les processus qui existaient au format papier sans les optimiser. Ces MSP ne sont pas forcément éditeurs de la solution et dépendent donc d'un tiers pour réaliser leurs prestations. L’expertise et la valeur ajoutée sont alors réduites.
All businesses operate in a complex landscape of regulation and legal requirements. Staying on top of this and ensuring that you are compliant can be a huge headache. We can support you by ensuring you adhere to government regulations and other requirements. As IT specialists, our knowledge can help you avoid the legal, financial, and reputational risks of failing on compliance.
For many businesses, IT support is little more than an afterthought—and it’s not until a problem prevents people from doing their jobs that anyone realizes proper tech support isn’t in place. TELECO Help Desk is designed for one thing only—to provide best-in-class service and support to our clients, so you can enjoy peace of mind knowing that the right help is just a phone call away.

Accenture's offering includes systems for integrating data, developing IoT frameworks, integrating AI and other emerging technologies, and more. The company has developed a comprehensive innovation architecture along with extensive partnerships. Its offerings are grouped into five categories: Strategy, Consulting, Digital, Technology and Operations.
The firm designs and builds out specialized solutions in several key areas, including: software-a-solution (SaaS), infrastructure-as-a-service (IaaS), and cloud integrations and subscriptions. These include partnerships with Microsoft, IBM, Adobe and Google. CDW offers expertise in developing and deploying AI services as well as other emerging technologies. The company offers customized cybersecurity solutions.
These are the budgetary decisions that you can make to ensure that you can easily upgrade or replace a server without throwing off your entire budget. If you find that your unexpected costs are greater than you originally planned, then you can always scale back your MSP needs in the short term while you gather more resources to continue your scaling efforts. In the end, having an MSP handle your IT puts you in a great position to know what your costs will be from month to month, making budgeting much easier.

MSPs allow you to forget about your IT worries so that you can place your focus back on your primary business. This allows your employees to have more time to look at other large and demanding projects that have been neglected, but now are able to be completed. Once your in-house team sees how well your MSP supports your organization’s growth initiatives, they will likely get a residual boost in morale because they believe that the MSP is there to make their life easier. 


In terms of MSSPs future, I think that we're only now seeing the tip of the iceberg. The reality is that cybersecurity is becoming increasingly more complex, expensive, and essential. I've covered a number of these angles in a recent article https://silentbreach.com/blog_article.php?post=33 . The upshot is that, as you've correctly pointed out, MSSPs are just much more efficient than a typical in-house IT team.


By sharing your IT burden with an external team, you enable your employees to focus solely on their core expertise and enable them to truly contribute to your business. The workload is reduced which in turn help employees focus on more activities like tapping the new market for sale and expansion. Outsourcing the IT services as provided by external companies can benefit organizations and their employees for better control over its new operations.
Conosco provides IT support, service and strategy to UK-based businesses. We are leaders in the revolution of IT, in which IT support needs to meet businesses intelligence. We believe that IT belongs in the boardroom, and all our services are … VoIP, GCP, ERP, Email Security, Data Storage, Cybersecurity ... Webroot, Lenovo, Kaspersky, IBM, HP, Google ... Anders Reeves
The first books on the topic of managed services: Service Agreements for SMB Consultants: A Quick-Start Guide to Managed Services[18] and The Guide to a Successful Managed Services Practice[19] were published in 2006 by Palachuk and Simpson, respectively. Since then, the managed services business model has gained ground among enterprise-level companies. As the value-added reseller (VAR) community evolved to a higher level of services, it adapted the managed service model and tailored it to SMB companies.
You provided clear explanation as to what managed services are exactly, and why a company would need to utilize them. Digital Maelstrom is an example of an MSP that serves as the third-party for businesses to utilize in order to manage their technology duties. Many of our clients are small to medium-sized as stated in the article. Thanks for posting!
SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
Technology is required to keep your business running, but you don’t have to be the one to stay on top of finding the right IT services and product for your company. With professional IT consulting from NexusTek, you get the experience, knowledge, and guarantee that your company’s IT needs are addressed based on what is right for you. Whatever your business scenario is, you will benefit from using the IT consulting services offered by a professional, nationwide managed IT service provider.
Accenture's offering includes systems for integrating data, developing IoT frameworks, integrating AI and other emerging technologies, and more. The company has developed a comprehensive innovation architecture along with extensive partnerships. Its offerings are grouped into five categories: Strategy, Consulting, Digital, Technology and Operations.
Typically when partnering with a MSP, that organization will offer you a roadmap; this might be a one, three, or five year plan depending on your needs. This roadmap will have certain IT issues that may come up over time written into it, whether they be small issues or larger ones. That way there are no surprise expenses. With an individual IT employee, this luxury isn’t there. For instance you may at some point need to replace an entire server, which is a huge expense for your company. With a MSP, your roadmap will have a solution for this built into it. This is going to eliminate a lot of stress, headaches, and budget stretching on your part. All while saving you from the downtime that prevents you from running your business effectively, efficiently, and productively.

What's keeping Deutsche Telekom AG, Tata Consultancy Services Limited, Amazon, AT&T Inc., Accenture PLC, Hewlett-Packard, Verizon Communications Inc, Dell Technologies Inc., Rackspace Inc., IBM, Fujitsu Ltd, Cisco Systems Inc., Microsoft Corporation, Wipro Ltd., Nokia Solutions and Networks & Alcatel-Lucent SA Ahead in the Market? Benchmark yourself with the strategic moves and findings recently released by HTF MI
CIT provide market leading IT support services, and have done for over 25 years; it’s what we do and it’s what we do well. Through our network of six offices, we provide local IT support to over 350 SME clients, but it’s how we deliver it that … Virtualization, Backup & Recovery, Cybersecurity, DaaS, Data Storage, Email Security ... Webroot, Citrix Silver, Datto Blue, Gfi, Microsoft Gold, NetApp Gold ... Colin Blumenthal
Thought Leadership: These firms typically offer thought leadership as well as labs and innovation centers that allow a business to gain access to expertise and resources that might otherwise be unavailable. This might include knowledge of Internet of Things (IoT) systems, AI and machine learning, robotics, and a more integrated digital framework that supports innovation and change. If your organization is looking to harness the full power of digital technology, it’s vital to understand how a services firm can guide you along the journey.

Again, this is great for the budget conscious business owners. The upfront cost of having to purchase all of the tools needed for these services would be a huge blow to your budget. Having a MSP that you can rent (or lease) the necessary equipment and tools saves you that money. All while being able to hand off the responsibilities to an expert organization, keeping your time open to handle your normal day to day duties.
DXC offers expertise for different industries and sectors as well as in key domain areas, including analytics, cloud and platform services, Internet of Things, and application services. A key offering is DXC Bionix, an approach built on intelligent automation at scale. It incorporates AI, lean process methodologies and an extensive partner network to automate workflows and improve response times, accuracy and standardization. DXC is heavily focused on emerging technologies, including blockchain, IoT, robotics and autonomous vehicles.
It’s no secret that driving an in-house IT team towards success takes a ton of time and effort whether you’re a small-to-medium sized business (SMB) or a large conglomerate that holds a prominent market share in your industry. Thankfully, no matter the size of your business or the size of your market share, you can leverage a managed IT service provider (MSP) to handle the work and the risk of IT services for your organization. Let’s review some of the top benefits of managed IT services for business and how you can supplement your organization with those services.
The firm has established alliance partnerships with Adobe, AWS, Google Cloud Platform, Microsoft, GE Digital, HPE, Oracle, Salesforce, SAP and others. A key specialty is the company’s cybersecurity and privacy practice, which guides businesses through business transformation while building connected ecosystems that deliver a high level of data protection.
The Bengaluru, India company has a presence across six continents. It offers consulting and business process engineering services along with IT integration and management expertise across most major industries. Wipro’s primary focus is analytics and AI, application management, cloud and infrastructure services, digital operations and platforms and product engineering. Wipro was listed as a “Leader” on Gartner’s Magic Quadrant for Public Cloud Infrastructure Professional and Managed Service Providers 2019.

KDG was hired by a liberal arts college to redo the client's website using WordPress and create a mobile site. KDG supplied the client with full design, development, and hosting services, even as it continues to monitor and maintain both websites. KDG's work awarded its client a B+/A by the National Research Center for College & University Admissions, and the website would have earned higher marks but for budgetary constraints.


Infosys operates 10 innovation hubs and digital studios on four continents. These allow businesses to explore digital technologies such as IoT, AI, machine learning, wearables, experimental interfaces and more. Infosys has established a broad set of partners that allow organizations to develop intellectual property (IP) and leading-edge technology solutions. Top partners include: Adobe, AWS, EMC, GE, Google, HP, IBM, Microsoft, NTT, SAP, Salesforce, ServiceNow and VMware.

As with other necessary business functions like utilities, the end user pays for services provided offsite, such as remote monitoring and management, help desk solutions, backup and disaster recovery, and more. Managed IT services thus become essential operating expenses to maintain core functionality, rather than additional expenses applied during exceptional issue resolutions with break/fix models. MSPs enable their end users to run their businesses more smoothly and more efficiently than they would otherwise. Additionally, they offer SaaS-based solutions at a price that can’t be achieved with in-house options.
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