This is a great primer on MSPs, and your insight on the MSPs struggle to stay relevant in a world where the adoption of X-as-a-Service is mainstream. End customers are led to a false sense of security, often believing the protection of data and configurations are minded by the XaaS provider. That's where we see the greatest potential for MSPs to grow into - efficiently servicing the Services and devices that traditional RMMs currently don't have visibility into. The opportunity to manage a customer holistically is huge if MSPs achieve the right automation.
The commoditization of basic managed services has compelled managed services providers to differentiate their offerings. One popular direction is managed security services. Customers increasingly demand IT security assistance from their service providers. Accordingly, services providers are developing managed security services practices or partnering with security vendors to provide cybersecurity services.
We are a managed services provider that has been the trusted partner of our clients for over 25 years. If you're looking for an award winning provider to manage your IT services, discover how our range of integrated solutions can help. VoIP, Colocation, Cybersecurity, DaaS, Data Storage, Email Security ... WatchGuard, VMware, Veeam Silver, Sophos Silver, Microsoft Silver, Kaspersky Gold ... Richard Lane
Properly managing today’s complicated computer and network solutions can prevent substantial downtime and possible catastrophic financial loss. Designing the best solution to access, store, protect and share your data is what TELECO does best. We have certified network engineers and technicians with the experience to provide our customers with an optimal solution.

Cognizant delivers expertise and services for businesses within 20 industries, including banking and financial services, healthcare, manufacturing, life sciences and retail. Cognizant engenders a high level of loyalty. More than 90 percent of the firm’s revenues come from returning clients. The firm has established strong technology partnerships. These include: AWS, Google Cloud, IBM, Microsoft, Oracle, Salesforce, SAP and VMware.
For years, cybersecurity has largely been an enterprise issue. Small and midsize businesses (SMBs) were often the targets of opportunistic attacks, but both damages and frequency were low enough for them to not cause concern for business owners. While it can be argued that cybercriminals were simply going after larger and more lucrative targets, they also misunderstood how the SMB sector itself could be a valuable target. 
Region Included are: North America (Covered in Chapter 7 and 14), United States, Canada, Mexico, Europe (Covered in Chapter 8 and 14), Germany, UK, France, Italy, Spain, Russia, Others, Asia-Pacific (Covered in Chapter 9 and 14), China, Japan, South Korea, Australia, India, Southeast Asia, Others, Middle East and Africa (Covered in Chapter 10 and 14), Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Others, South America (Covered in Chapter 11 and 14), Brazil, Argentina, Columbia, Chile & Others

SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
Your business is constantly changing and adapting, so your managed IT service provision also needs to reflect these values. Technology is the route by which your business can progress, offer new solutions, and drive great efficiency and innovation, so getting it right is essential. With our team at hand, you can have a proactive approach to your technology. Being vigilant against developing cybersecurity threats, suggesting new solutions that will complement your situation and minimizing problems and risks is what we do. That means that you’re free to focus on your core business while knowing that your end-user support sources are all taken care of, so no matter the scenario, you have the resilience to adapt and prosper.
In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee for receipt of the service. There are many different types of managed IT service offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to a service provider. In an effective managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.
IDE Group is a specialist Managed Service Provider with a broad portfolio of IT services and technology solutions that deliver cost-effective IT transformation and a safe and secure route to the Cloud; reduce the cost of owning and supporting IT … VoIP, Bare Metal, Colocation, Cybersecurity, Data Storage, Email Security ... Zerto, Citrix Silver, Datto, Dell, EMC², Fortinet Silver ... Andy Ross

Worldwide Services offers total IT support and management for a fixed monthly price – it’s that simple. We provide all the benefits of an internal IT department for a fraction of the price. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications, and hardware.


Technology is required to keep your business running, but you don’t have to be the one to stay on top of finding the right IT services and product for your company. With professional IT consulting from NexusTek, you get the experience, knowledge, and guarantee that your company’s IT needs are addressed based on what is right for you. Whatever your business scenario is, you will benefit from using the IT consulting services offered by a professional, nationwide managed IT service provider.
This is an opportunity for you to get to know our team and our process on an even deeper level. We will provide you with introductions to our “4 Support Pillars”, our support team and support plan, as well as give you our Business Technology Roadmap. With all of this, plus an overview of the onboarding process, you will have a thorough understanding of the benefits you get from partnering with Valeo Networks
Creative Next Solutions is a technology solution provider headquartered in Karachi, India, and with a second location in Lakewood N.J. Founded in 2013 and with a team of fewer than 10 employees, they offer an array of services, the main ones being social media marketing, email marketing, SEO and PPC, and graphic design. Their main clients consist of small companies in IT, business, and e-commerce.
Marlabs Inc partnered with a bank in order to develop digital solutions for product implementation. The client wanted software that would help align the organization's product capabilities with their business requirements. Marlabs Inc created multiple software functions, including a digital lending solution in order to meet the client's needs. The client was impressed with the efficiency and quickness that the team at Marlabs Inc displayed when finishing the complex project. 
With the advent of cloud computing, managed IT services have also evolved to include cloud services. Service providers, for example, may focus on infrastructure as a service (IaaS), providing managed public cloud services in conjunction with cloud providers such as Amazon Web Services (AWS), Google and Microsoft. Service providers may also market managed platform as a service (PaaS) offerings or partner with software as a service (SaaS) vendors such as Salesforce in the CRM space and ServiceNow in the service management market.
FRONTEO is a technology and services company specialized in big data, AI, and information governance. FRONTEO is driven by a service-oriented culture that continues to aim higher and brighter to develop state-of-the-art technology and the best services on the market, creating immense value for its customers, employees, consumers, and shareholders. Their focus, defined by their name, is to look to the future and to innovate on how their AI technology can be further applied to legal and other vertical business
ITRM is a privately-owned, award-winning, accredited IT managed service provider, providing technical solutions for all business needs. Formed in 1999, it takes a dynamic approach to delivering the best possible service and value to its customers. … Web Hosting, IaaS, Hosted Exchange, Email Security, Domain Hosting, DevOps ... Webroot, Avaya, Cisco, Citrix, Datto, Dell ... Danny Hill

TELECO provides a total threat protection by securing all your threat vectors – email, web applications, remote access, web browsing, mobile internet, and network perimeters. Our complete family of solutions work together to help you detect, prevent, and recover from zero-day vulnerability, advanced malware, automated threats, ransomware, and other attacks.

Impac is a qualified full-service consulting company that specializes in Oracle products. To serve a large customer base in the Pacific Northwest and Western Canada, they leverage their core competencies in strategy, planning, installation, implementation, training, and ongoing support of Oracle solutions. For managed cloud services, their accredited professionals work 24 hours a day to ensure the server of their clients and the applications they host achieve optimum performance
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