With the advent of cloud computing, managed IT services have also evolved to include cloud services. Service providers, for example, may focus on infrastructure as a service (IaaS), providing managed public cloud services in conjunction with cloud providers such as Amazon Web Services (AWS), Google and Microsoft. Service providers may also market managed platform as a service (PaaS) offerings or partner with software as a service (SaaS) vendors such as Salesforce in the CRM space and ServiceNow in the service management market.
IT provision supports every single function of modern business, and it’s vital to get it right in order to avoid costly, complex issues further down the line. That’s why our approach is to partner closely with you and understand your operations. We focus on streamlining, optimizing, and making your IT provision more visible. With remote monitoring, real-time analytics to keep you informed, and an expert strategy, our offer is designed to enhance what you do. Should the worst happen, our Disaster Recovery Service can get you up and running again quickly, ensuring inimal disruption and downtime for your customers.

Essentially, Managed IT Services is taking your IT needs and handing it off to a third party organization – one that specializes in taking care of the responsibilities that come along with this. These organizations are known as Managed Service Providers, or MSPs. They will either become your business’s IT department or, depending on your company’s size, can supplement your current IT department.

In the information technology area, the most common managed services appear to evolve around connectivity and bandwidth, network monitoring, security,[21] virtualization, and disaster recovery.[7] Beyond traditional application and infrastructure management, managed services may also include storage, desktop and communications, mobility, help desk, and technical support. In general, common managed services include the following applications.
The right managed IT services for small business can help your company rest easy knowing that you have a professional team of experts to rely on for anything IT-related. If you ever find that your IT team isn’t as efficient as you would like them to be or you’re stuck having to lay off some of your IT team to make ends meet, it might be time to look into a managed IT service provider (MSP).
What’s included in these services depends on you and your business. It’s more like a customized service to fit your needs. You may have certain IT needs already spoken for by an in-house employee, but need the larger issues to be taken care of by a MSP. Alternatively, you may have no options in-house for your IT responsibilities, in which case they can take over everything for you. It’s the peace of mind that MSPs provide that is so valuable to a business owner.
This is an opportunity for you to get to know our team and our process on an even deeper level. We will provide you with introductions to our “4 Support Pillars”, our support team and support plan, as well as give you our Business Technology Roadmap. With all of this, plus an overview of the onboarding process, you will have a thorough understanding of the benefits you get from partnering with Valeo Networks
Deadquartered in Paris, Atos has a presence in 73 companies under the brand names Atos, Atos Syntel, Unify and Worldline. It focuses heavily on AI, cybersecurity, high performance computing (HPC), data center transformation and cloud integration. The company focuses on several key areas of digital transformation, including AI, Industry 4.0, IoT, cognitive computing and data analytics, cybersecurity, cloud solutions and next-gen infrastructure.

The Right Model: It’s critical that your organization’s business and IT requirements match the vendor’s product offerings and business process model. Consequently, an organization must catalog and map its internal systems and thoroughly understand workflows, business processes, objectives and gaps. A thorough understand of your organizations requirements makes it possible to find an IT services firm or MSP that can simplify and streamline existing processes but also unleash innovation.

Having a secure and properly maintained network is critical to your business operations. We provide network security that includes router and firewall configuration, managed switch installation, wireless access point deployment, as well as data and voice network cabling. Properly securing your network involves sophisticated security testing and hardening to protect your data and your user’s privacy.
For over eight years, LME Services has been providing IT support for an accounting firm. They have applied their technical expertise uniformly to their services, including server assistance, hosting, and security. LME Services rapidly responds to mitigate any technical emergencies that arise. The client particularly appreciated the team's consistent reliability. 
By sharing your IT burden with an external team, you enable your employees to focus solely on their core expertise and enable them to truly contribute to your business. The workload is reduced which in turn help employees focus on more activities like tapping the new market for sale and expansion. Outsourcing the IT services as provided by external companies can benefit organizations and their employees for better control over its new operations.

LTI is headquartered in Mumbai, India.  A core philosophy for LTI is “Operate, To Transform.” It focuses on an organization becoming an “automation native” rather than addressing automation issues ad hoc. Operate, To Transform is a business and IT framework that allows organizations to pivot quickly and maintain a continuous business transformation function. This approach incorporates a 4D model that extends across four dimensions: operations, landscape, business process KPIs & end user personas.
Creative People provides IT support for a tax law firm. The client needed IT support; Creative People helped them update their hardware, and they have been helping the client with their website. Additionally, they work with the client’s video conferencing system, access control system, and their legal CRM. The client has been satisfied with the company’s work, and wants to continue working with them. 
Founded in 2008, Cogneesol is a business process management, technology, and digital transformation company. Located in New York, they have a team of about 350 employees that offers nonvoice BPO services, finance and accounting outsourcing, and IT managed services. They primarily serve midmarket businesses in the business and financial services, and health care and medical services.
Your digital security is our top priority! NexusTek’s Cyber Security Services will lock down and control your business from data breaches, phishing attempts, ransomware attacks and all other harmful attempts on your systems. With accurate cyber security monitoring, the latest technology and a 24/7 domestically staffed expert team ready to address any threat that may arise, NexusTek is primed to protect your business on line.
CWL are proud to have been providing IT solutions specialising in Managed Services and Cyber Security for over 25 years, we believe our clients deserve only the best and most reliable networks possible. We understand how critical it is to … Virtualization, Backup & Recovery, Cybersecurity, Data Storage, IaaS, IT Consulting ... VMware Enterprise, Dell Gold, EMC² Gold, Fortinet, Gemalto, HPE Gold ... Andy Griffiths
For many businesses, IT support is little more than an afterthought—and it’s not until a problem prevents people from doing their jobs that anyone realizes proper tech support isn’t in place. TELECO Help Desk is designed for one thing only—to provide best-in-class service and support to our clients, so you can enjoy peace of mind knowing that the right help is just a phone call away.
Meritech is an office technology provider that offers personalized, cost-effective solutions for the management, maintenance, and enhancement of business environments. Meritech hires the best and most skilled individuals in handling, sustaining, and improving the customer experience. Meritech helps companies identify threats and opportunities within their networks in order to reduce risk, manage costs, and increase productivity
ITRM is a privately-owned, award-winning, accredited IT managed service provider, providing technical solutions for all business needs. Formed in 1999, it takes a dynamic approach to delivering the best possible service and value to its customers. … Web Hosting, IaaS, Hosted Exchange, Email Security, Domain Hosting, DevOps ... Webroot, Avaya, Cisco, Citrix, Datto, Dell ... Danny Hill
With a wealth of experience in providing professional IT products, services and support to small and medium sized businesses, Zenzero are ideally placed to offer the IT advice your business needs to succeed. Our partnerships with market-leaders such … Web Development, Hyper-convergence, Hosted Exchange, Email Security, Data Storage, Cybersecurity ... StorageCraft Platinum, SonicWall Gold, Microsoft Gold, Meraki, Eset, Dell Gold ... Anne Tasker
ITRM is a privately-owned, award-winning, accredited IT managed service provider, providing technical solutions for all business needs. Formed in 1999, it takes a dynamic approach to delivering the best possible service and value to its customers. … Web Hosting, IaaS, Hosted Exchange, Email Security, Domain Hosting, DevOps ... Webroot, Avaya, Cisco, Citrix, Datto, Dell ... Danny Hill

Dans le domaine des ressources externes, le terme Managed Service Provider ou MSP est surtout utilisé par le monde anglosaxon pour le recours aux forces supplétives telles que le travail temporaire, les freelances, les consultants… Il correspond à un segment segment spécifique des offres d’externalisation : une société assume la gestion administrative de la main d’oeuvre temporaire pour l’Entreprise Utilisatrice.


Miles Technologies is an IT and software firm founded in 1997 and headquartered in Moorestown, N.J. With an additional office in Philadelphia, they operate with a team of over 300 employees to provide various services, including custom software development, mobile app development, and cloud consulting and SI. Their clientele consists of small, midmarket, and enterprise companies within the business, financial, or health care industries. 
HTF Market Report is a wholly owned brand of HTF market Intelligence Consulting Private Limited. HTF Market Report global research and market intelligence consulting organization is uniquely positioned to not only identify growth opportunities but to also empower and inspire you to create visionary growth strategies for futures, enabled by our extraordinary depth and breadth of thought leadership, research, tools, events and experience that assist you for making goals into a reality. Our understanding of the interplay between industry convergence, Mega Trends, technologies and market trends provides our clients with new business models and expansion opportunities. We are focused on identifying the "Accurate Forecast" in every industry we cover so our clients can reap the benefits of being early market entrants and can accomplish their "Goals & Objectives".
Working with an MSP allows small businesses to get the support they need to enhance their scalability as a business over time. In order for your business to grow unhindered, you need scalability as your demands go up or down. An MSP will also ensure that your IT needs are met by proactively exploring and identifying various enhancements that will lead to better support for your core objectives.
 	Acora is a strategic IT Services Provider that enables dynamic midsize businesses to compete and win in the digital economy. Whilst the primary focus of Acora is outsourcing services, which we deliver through multi-year contracts, we also offer …	VoIP, Backup & Recovery, CRM, Cybersecurity, DaaS, DevOps ...	VMware Professional, Cisco, Citrix, Dell, HP, HPE ...	David Rabson 

We help our clients to get the best out of technology – implementing, managing and supporting secure, resilient, flexible IT solutions. We work with small and mid-sized organisations, providing them with strategic IT input, proactive management, … Virtualization, Office 365, Networking & Wi-Fi, Managed IT, IT Consulting, Data Storage ... VMware, Veeam Silver, Microsoft Gold, Citrix Silver, Apple Rob May
LTI is headquartered in Mumbai, India.  A core philosophy for LTI is “Operate, To Transform.” It focuses on an organization becoming an “automation native” rather than addressing automation issues ad hoc. Operate, To Transform is a business and IT framework that allows organizations to pivot quickly and maintain a continuous business transformation function. This approach incorporates a 4D model that extends across four dimensions: operations, landscape, business process KPIs & end user personas.

IBM has embraced an array of emerging technologies that help organizations build highly integrated and innovative technology platforms that support next-generation capabilities. It focuses heavily on AI, blockchain, IoT, cloud and advanced analytics, including machine learning. The company has taken a lead position in the development of quantum computing frameworks. Although these systems remain in a beta phase for now, IBM R&D is moving the technology from the lab to commercial viability. IBM remains a leader in IT services. It offers a broad array of platforms and services directly or through an MSP model that incorporates other leading tech vendors.
This is why keeping your system up-to-date with the latest software will keep your network from constantly being at risk for another cyber-attack. Thankfully, this is another area of expertise for an MSP, who can proactively make the changes needed to keep your system updated, thereby decreasing your chances of a surprise cyber-attack or unnecessary downtime in the future.
Over the years, managed IT service providers have been an integral part of the tremendous success attained by businesses across the world. With a clear intention and the right business partner to assist you, scaling new business heights gets remarkably easy. Finding and selecting the best managed IT service provider may be time-consuming but the benefits it provides make all the effort and spending worth.

European Electronique is a successful privately owned company with a turnover of £58M and 158 permanent members of staff. Our industry professionals enables us to keep most of our services "​In House"​, giving us the edge over our sub-… VoIP, Backup & Recovery, Cybersecurity, DaaS, Data Storage, Dynamics 365 ... VMware, Citrix, Dell, EMC², Fortinet Silver, HP Gold ... Yolanta Gill
Red Key Solutions is an IT solutions provider based in White Plains, N.Y. They were founded in 2002 and have a team of 15 employees. They specialize in IT strategy consulting, IT managed services, and cloud consulting to help their clients manage everything from long term strategy to getting past the little tech roadblocks that every company experiences as they grow.
Offloading Tasks: Part of the appeal of an IT services firm or MSP is offloading rote tasks and time-consuming processes. This helps an organization step away from tactical tasks — a.k.a. “keeping the lights on” — to more strategic endeavors. As a result, it’s important to ask vendors how they can help your enterprise become more strategic — and understand how they plan to make this happen.
The first books on the topic of managed services: Service Agreements for SMB Consultants: A Quick-Start Guide to Managed Services[18] and The Guide to a Successful Managed Services Practice[19] were published in 2006 by Palachuk and Simpson, respectively. Since then, the managed services business model has gained ground among enterprise-level companies. As the value-added reseller (VAR) community evolved to a higher level of services, it adapted the managed service model and tailored it to SMB companies.
Backup and Disaster Recovery (BDR)—a combination of data backup and disaster-recovery solutions that works cohesively to ensure an organization's critical business functions will continue to operate despite serious incidents or disasters that might otherwise have interrupted them, or will be recovered to an operational state within a reasonably short period.
×