SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
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For years, cybersecurity has largely been an enterprise issue. Small and midsize businesses (SMBs) were often the targets of opportunistic attacks, but both damages and frequency were low enough for them to not cause concern for business owners. While it can be argued that cybercriminals were simply going after larger and more lucrative targets, they also misunderstood how the SMB sector itself could be a valuable target.
Red Key Solutions modernized the network system for a construction company. They installed a new server and back-up server, as well as a more powerful firewall and a new wireless system. After the upgrade, they continued to provide the client with IT support as needed. The client was very happy with the modernization, and reported that their network was much faster and more reliable.
Infosys operates 10 innovation hubs and digital studios on four continents. These allow businesses to explore digital technologies such as IoT, AI, machine learning, wearables, experimental interfaces and more. Infosys has established a broad set of partners that allow organizations to develop intellectual property (IP) and leading-edge technology solutions. Top partners include: Adobe, AWS, EMC, GE, Google, HP, IBM, Microsoft, NTT, SAP, Salesforce, ServiceNow and VMware.
Moreover, Management of every individual along with their respective work can also be quite time-consuming. This is the most common reason why businesses opt for managed IT services from competent firms. There are dedicated companies and firms which are engaged in providing managed IT services that businesses can adopt for better efficiency and workflow.
The Bengaluru, India company has a presence across six continents. It offers consulting and business process engineering services along with IT integration and management expertise across most major industries. Wipro’s primary focus is analytics and AI, application management, cloud and infrastructure services, digital operations and platforms and product engineering. Wipro was listed as a “Leader” on Gartner’s Magic Quadrant for Public Cloud Infrastructure Professional and Managed Service Providers 2019.
Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.