And if you don’t have a complete IT team already versed in data backup services, you’ll benefit even more. That’s because all our managed network solutions include a full team of experts taking care of your individual network. We’ll monitor and identify events, provide analysis to root out problems and help you take appropriate action to keep things secure.

Infopulse is a digital software company based in Kyiv, Ukraine with additional offices in Israel, Germany, France, and the U.S. Since 1991, their team of more than 1,000 employees offers custom software development, web development, IT strategy consulting, mobile development and app testing services. They usually work with mid-sized clients in the information technology industry.
Dans le domaine des ressources externes, le terme Managed Service Provider ou MSP est surtout utilisé par le monde anglosaxon pour le recours aux forces supplétives telles que le travail temporaire, les freelances, les consultants… Il correspond à un segment segment spécifique des offres d’externalisation : une société assume la gestion administrative de la main d’oeuvre temporaire pour l’Entreprise Utilisatrice.
Red Key Solutions modernized the network system for a construction company. They installed a new server and back-up server, as well as a more powerful firewall and a new wireless system. After the upgrade, they continued to provide the client with IT support as needed. The client was very happy with the modernization, and reported that their network was much faster and more reliable. 
At NexusTek, we are a managed IT service provider who specializes in meeting the IT needs of small and medium-sized businesses. Our clients outsource their technology needs to us so that they can concentrate on their core business. By using NexusTek as your managed IT service and support provider, you can rest assured that your business will be constantly up to date with the latest relevant technological innovations. Additionally, we partner with best-in-class technology vendors to ensure that your technology hardware and software are well maintained. Furthermore, we also provide disaster recovery services and support so that your data can be readily restored in the event of a disaster.
The Right Model: It’s critical that your organization’s business and IT requirements match the vendor’s product offerings and business process model. Consequently, an organization must catalog and map its internal systems and thoroughly understand workflows, business processes, objectives and gaps. A thorough understand of your organizations requirements makes it possible to find an IT services firm or MSP that can simplify and streamline existing processes but also unleash innovation.

DataArt is a software engineering firm in München, Germany; Zug, Switzerland; London, England; and New York. Founded in 1997, they have about 3,000 employees that serve mainly midmarket and small-business clients in the financial, healthcare, and IT sectors. Services include custom software development, enterprise app modernization, and UI/UX design.
One of TCS’s premier offerings is its specialized Customer Intelligence & Insights (CI&I) software, which is available for specific industries, including retail, banks and communications service providers. It delivers advanced analytics and was developed to integrate with the IoT. The firm’s services are designed to address complex requirements across industries and for different types of business and IT needs. This includes cloud integration, cybersecurity and emerging technologies such as blockchain.
At TELECO, we believe every company deserves world class security to protect their data from threats both inside and out. We safeguard email, network, data and applications with innovative solutions that grow and adapt with our customers progress. TELECO recognizes that IT services can vary among business types and sizes. We offer customized solutions with structured pricing and ensure information systems will continue to run securely and efficiently.
2020 has seen a steady and continued trend of continued attacks against MSPs. Unfortunately for many SMBs, they have been brought into a new reality: They are included as victims by inheritance through their use of MSPs, often through no fault of their own. These SMBs are stuck in an ultimate catch-22. As they are far too small to effectively invest in their own IT management, partnering with an MSP makes sense. Yet this partnership can be fraught with new risks, many of which the SMB sector itself doesn't fully recognize.
Region Included are: North America (Covered in Chapter 7 and 14), United States, Canada, Mexico, Europe (Covered in Chapter 8 and 14), Germany, UK, France, Italy, Spain, Russia, Others, Asia-Pacific (Covered in Chapter 9 and 14), China, Japan, South Korea, Australia, India, Southeast Asia, Others, Middle East and Africa (Covered in Chapter 10 and 14), Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Others, South America (Covered in Chapter 11 and 14), Brazil, Argentina, Columbia, Chile & Others
Rackspace acquired Datapipe and incorporated it into its operations in November 2017. It has built a framework of professional and managed IT services revolving around several key industries, including: healthcare, pharmaceuticals, finance and media. Rackspace specializes in solutions by industry as well as by the type of business and IT challenge. These fit within domain expertise in e-commerce, database management, business intelligence and other areas. The company has established key partnerships with several key technology companies. These include: Alibaba Cloud, AWS, Google Cloud Platform, Microsoft, Oracle, Salesforce and SAP.

If your company operates in the private sector, you know that how your data is stored and accessed is under great scrutiny at all times from various regulatory bodies. Regulations such as PCI DSS, HIPAA, or EI3PA govern how companies use data, complete financial reports, and more. Staying compliant with these regulations can be very costly to your business.


Offloading Tasks: Part of the appeal of an IT services firm or MSP is offloading rote tasks and time-consuming processes. This helps an organization step away from tactical tasks — a.k.a. “keeping the lights on” — to more strategic endeavors. As a result, it’s important to ask vendors how they can help your enterprise become more strategic — and understand how they plan to make this happen.
Choosing the right IT services firm is paramount. Finding the right fit means understanding what a particular company offers, how your firm’s processes fit with the vendor’s model, and ensuring that adequate quality assurance and service level agreements (SLAs) are in order. Quality and performance metrics are crucial for holding a provider accountable and ensuring you’re your organization receives the agreed upon attention and level of service.
Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally, and securely. Our fully managed program is the ideal solution for an organization like yours, one that demands the utmost in network reliability and quality service.
However, managed IT services do not necessarily make the enterprise IT professional obsolete; for the end user, an IT professional can act as an endpoint liaison that manages the relationship, provides feedback and analyzes the reports provided by the MSP. Because the majority of routine work is being completed by the MSP, the IT professional is capable of greater efficiency and has the flexibility to tackle larger, more complex projects they would otherwise not have the time or capacity to take on.
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